Return Policy
Sure, here's a return policy for AshLoud products:
AshLoud Return Policy
At AshLoud, we want you to be completely satisfied with your purchase. If for any reason you're not, we're here to help.
Our Return Window:
You have 30 calendar days from the date you received your item to initiate a return.
Condition of Returned Items:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging, if applicable, with all tags and labels still attached.
Items Not Eligible for Return:
* Gift cards are non-returnable.
* Certain personalized or custom-made items may not be returnable (this will be specified on the product page if applicable).
* Items purchased during sale events are not eligible for return.
How to Start a Return:
To begin the return process, please email us at info@ashloud.com. In your email, please include:
* Your order number
* The item(s) you wish to return
* The reason for your return
Once we receive your email, we will provide you with instructions on how to return your item.
Shipping Costs for Returns:
* Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.
* If you receive a refund, the cost of return shipping will be deducted from your refund if AshLoud provides a return shipping label.
Refunds:
Once we receive your returned item, we will inspect it and notify you that we have received your return. We will then notify you of the approval or rejection of your refund based on the item's condition.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, typically within 5-10 business days, depending on your bank or payment provider.
Exchanges:
If you need to exchange an item for a different size or color, please email us at info@ashloud.com to discuss availability and the exchange process.
Do you have any other questions or need further adjustments to this policy?